We have identified an issue affecting automatic host payouts that are delayed or not processed for reservations with check-out in December 2024, and our team is actively resolving it - On January 1, 2025, we launched our new invoicing and payout process. Sadly, as with any major improvement and new release, there are a few issues to fine-tune. All payments will be processed as soon as possible, and once fully optimized, this new system will significantly enhance payout speed and reliability. We appreciate your patience as we implement this long-term improvement for a smoother, faster payment experience.
Posted Mar 17, 2025 - 15:58 CET
Investigating
We are currently investigating the issue regarding delayed or unprocessed automatic host payouts for reservations with check-out in December 2024
Posted Mar 17, 2025 - 15:55 CET
This incident affects: Website (host.huswell.com) and Mobile app (Hosts).